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PARTNER SUPPORT SECTION
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'We are only as good as the people we work with', is a phrase often used within our company and a personal favourite of our MD, Christopher Devlin. This of course is referring to our agents, so, in order to provide you with the best possible chance of completing as many sales as possible, here are some of the tools that we offer: |
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In the UK and Eire our Sales Director and his team are available for consultation to present our services and to mould them to suit the precise requirements of our agents. |
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Our partner support Manager is at the end of the line to help with information, advice, ideas and administrative procedures. The Manager will delegate members of the team to provide information in the most user friendly manner. Our sales support team are the best in the business. Highly experienced both on product and how to help clients make their preliminary purchasing plans. Our flight desk takes the clients travel plans and makes them reality. |
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Professional IT support for our partners is essential. The new RHH website will have a private login facility for partners to track all of their clients, tours, purchases etc.) The RHH website will have facility for video presentations which will keep partners up to date instantly on product and service developments. Partners who take the RHH property search facilities will have them automatically updated. |
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The fully resourced, marketing department can provide advertising, brochures, posters designs, marketing, promotional advice and materials to help our agents shout louder than others. |
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Our product team constantly searches the world for destinations old and new. Developments are monitored and selected to suit the precise needs of the clients. When the perfect properties have been selected then the team makes sure that our partners and their clients are continually provided with product news and have this available at all times in workable formats for partners. |
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In resort are provide dedicated sales teams and all clients are toured as individuals in a quality saloon or 4wd vehicle. |
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Our legal coordination service operates from the head office to provide clients with an interface between clients and overseas, independent, English speaking lawyers. The service is available troughout office hours by freephone, providing clients with reassurance concerning their property purchases. |
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The Diamond Experience is a comprehensive after sales service offering a varied package of services from the moment the client decides to buy and beyond. Providing advice, snagging furniture packs, concierge, key holding service, on-resort discounts, rentals, maintenance and a unique property holiday swap service, and much more. |
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